Shipping Policy:
Thank you for choosing Tharun’s Brainery. This Shipping Policy outlines the terms and conditions governing the shipment of products and services purchased through our website or any other platforms we operate. By placing an order with us, you agree to comply with the following shipping policy.
- Order Processing: a. All orders are subject to verification and approval before shipment. We strive to process and ship orders as quickly as possible, typically within 2-3 working days from the date of order confirmation. b. Order processing may be delayed during peak seasons, holidays, or unforeseen circumstances. In such cases, we will make our best efforts to notify you promptly and provide estimated shipping dates.
- Shipping Methods and Delivery: a. We offer various shipping methods, which may include standard ground shipping, express shipping, or other options based on your location and the products ordered. b. Delivery times may vary depending on the shipping method chosen, the destination address, and any unforeseen delays caused by the shipping carrier. Please refer to the estimated delivery timeframe provided during checkout. c. Once your order has been shipped, we will provide you with a tracking number or any other relevant shipping details, if available. You can use this information to track the progress of your shipment on the carrier’s website.
- Shipping Restrictions: a. We currently ship within India. For orders outside these regions, please contact our customer support at 9150938938 for further assistance.
- Shipping Charges and Taxes: a. Shipping charges will be calculated based on the total weight, dimensions, shipping method, and destination of your orders.
- Address Accuracy and Re-shipment: a. It is your responsibility to provide accurate and complete shipping information, including the correct delivery address and contact details. We will not be held liable for any delays or additional costs incurred due to incorrect or incomplete information provided by you. b. If a package is returned to us due to an incorrect address or failure to collect it from the carrier’s facility within the specified time, we reserve the right to charge you for any return shipping fees or impose a restocking fee. We will contact you to arrange for re-shipment at your expense.
- Damaged or Lost Shipments: a. We take great care in packaging and ensuring the safe delivery of your order. However, in the event that your shipment arrives damaged or is lost during transit, please contact our customer support immediately. We will initiate an investigation and work with the shipping carrier to resolve the issue promptly.
- Order Cancellation and Modifications: a. Once an order has been placed, it may be difficult to cancel or modify it. If you need to make any changes, please contact our customer support as soon as possible. We will make our best efforts to accommodate your request, but we cannot guarantee that changes can be made after an order has been processed or shipped.
- Contact Information: If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team using the following information:
Call or Whatsapp us at 9150938938 / 9150939939. Email us at admin@tharunraj.com - Policy Updates: We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our shipping practices.
By proceeding with a purchase on our website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Shipping Policy.
Thank you for choosing Tharun’s Brainery.
